Audits are often greeted with apprehension and dislike. We think they present an excellent opportunity for learning and advancing technology. Here’s why:
One of the things we’re very proud of at HealthConnect, is that we’ve never had our services or our operations need to be suspended based on an audit finding.
Whenever we have had findings that need to be dealt with, we’ve worked with the client to address them in the most adequate and responsible way possible.
So data security is an extremely important part of the industry. We are in the field of health care, of course, so we’re dealing with patients’ personal information. There’s an expectation for our databases to be very secure and validated so that there are audit trails where information can be retrieved and reviewed, all changes are tracked.
And as technology has advanced, we’ve advanced with it.
Audits present us with excellent opportunities for learning and it gives us an insight into how the industry is progressing, and in which direction it’s moving to.
As well, we have some clients who are more and more moving towards North American or global standards, so we can actually move ahead of the Canadian industry and be prepared to take on more in the future.
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